Legal notice

This website is operated by Marcel Ties.

For questions about orders, products, shipping, returns, refunds, product safety, privacy, or general customer support, you may contact us using the information below:

E-mail: info@marcelties.com

Phone: +1 213 624 0083

Business Address: 717 S Los Angeles St, Los Angeles, California 90014, United States

Website: marcelties.com

Customer support is generally available Monday through Friday, from 9:00 a.m. to 5:00 p.m. Central Time, excluding U.S. federal holidays.

We aim to respond to customer inquiries within 1-3 business days.

For order-related inquiries, please include your order number, full name, delivery address, and a clear description of your request.